FAQ

Welcome to CHIC PICKS NETWORK LLC! We are committed to providing you with high-quality digital products and services. Below are some frequently asked questions and their answers to help you better understand our products and services. If you have any other questions, please feel free to contact us.

1. What types of digital products do you offer?
   We offer a variety of digital products, including electronic clothing design patterns, style guides, templates, and online courses. These products are designed to provide you with inspiration and tools to help you succeed in fashion design.
2. How do I purchase digital products?
   You can browse the available digital products on our website, select the products you are interested in, and then add them to your shopping cart and complete the checkout process. After your purchase is complete, you will receive a confirmation email.
3. When will I receive my product after purchase?
   All digital products will be sent to you via email immediately after your order is completed. Please ensure that the email address you provide is accurate so that you can receive the download link or access information promptly.
4. How do I download my purchased products?
   After purchase, you will find the download link for your product in the confirmation email. Click on the link, and you will be able to download the file. Please note that the link may have a time limit, so please download your product as soon as possible.
5. Can I download my digital products multiple times?
   You can download your purchased digital products multiple times within the validity period of the download link, but please ensure that you securely store the files on your device to prevent loss.
6. What should I do if I encounter technical problems?
   If you encounter any technical problems while downloading or using the product, please contact our customer service team. We will do our best to assist you and resolve your concerns.
7. Is there a refund policy?
   Due to the nature of digital products, refunds are generally not provided once the purchase is complete. Please carefully read the product description before purchasing to ensure that the product meets your needs.
8. Can I share my purchased digital products with others?
   For copyright reasons, the digital products you purchase are for personal use only. You may not share, distribute, or sell them to others unless you have obtained our explicit written permission.
9. How can I contact customer service?
   If you have any further questions or need assistance, please contact us through the following methods:
   Email: [email protected]
   Phone: (781) 818-8133

Thank you for choosing CHIC PICKS NETWORK LLC. We hope our extensive range of digital products will inspire and facilitate your fashion creations!